Quality Management Initiative

Quality is the totality of product attributes that are important to our customers. This quality initiative addresses the topic of managing quality of a business application software product.

For Example, a business application software product is a documented set of tools to capture, validate and archive business transactions and to subsequently transform historical data into meaningful information for decision making and the guidance of an enterprise.

The first phase of this initiative defines the spectrum of quality attributes for such a product and propose a priority of importance (ranking) for these attributes.

Second phase will consist of gaining consensus about the proposed attributes and priorities.

Third phase will define the process of managing quality.

Fourth phase will address the measurement of quality.